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I closed the app and now I can't login

Solution

If you abruptly close the application without clicking the "logout" button, you will have to wait 15 minutes to login again. We reset this value every 15 minutes, due to our authentication system this is a requirement and there's just no simple way to avoid it.  If after 15 minutes you're still unable to login please create a support ticket and we'll manually log you out.

 
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Article ID: 16
Category: Knowledgebase
Rating (Votes): Article rated 5.0/5.0 (1)

 
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